Company : Microsoft Corporation
Location : Hyderabad
Division : Microsoft Consulting Services (MGSI)
Travel : > 50%
Job Description – Project Manager
Microsoft Global Services India (MGSI) is based in Hyderabad and is part of the Microsoft Services and IT organization which has offices and centers throughout North America, EMEA, Latin America, Asia Pacific and Greater China. Microsoft Services helps customers and partners discover and implement high value Microsoft solutions that generate rapid, meaningful, and measurable results. MGSI provides global delivery of high quality, high value services to Microsoft’s English speaking customers and partners. We are an extension of the existing Enterprise Services Practices globally who are the client facing teams that help customer derive maximum value out of their investments in Microsoft technology.
Job purpose:
Deliver a product /service /solution within constraints (schedule, features / functionality, and budget)
Ensure quality execution in the delivery of a product/service/solution to drive satisfaction, loyalty, and the Customer Partner Experience
Maintain professional certification by the PMI® and to mentor others to build capabilities and improve the organizational health and maturity
Travel > 50%
Job process involves:
• Envisioning and Initiating:
a) Project Charter and Business Case: Understands the services to be provided, the project goals and objectives, constraints, terms and conditions, and what is in scope and out of scope to be delivered.
b) Requirements Baseline: Able to facilitate proof-of-concept, prototyping, interviewing/workshops or other techniques of gathering requirements.
c) Core Team: Able to develop an organizational chart (OBS) for the core team based on the roles and responsibilities of the stakeholders.
• Statement of work (SOW):
a) Scope Statement and Baseline: Ensures the scope statement is clearly understood and as agreed to by the project team, customer, and other stakeholders, creates the scope baseline, and the process for scope change control.
b) Scope Breakdown: Applies decomposition techniques to document breakdown structures that break-up the deliverables into work packages that can be estimated and to facilitate risk assessment.
c) Project Plan: Ensures that the project plan is complete, and determines the overall project management plan for use in managing and controlling during project execution.
• SOW (Schedule and Cost):
a) Task and Duration Estimating: Able to create tasks and their sequence given the scope statement/description of services at sufficient enough detail for duration estimate to be developed.
b) Schedule Development and Baseline: Able to select and perform appropriate mathematical analysis (e.g. critical path method, schedule optimization), gain acceptance, create the schedule baseline, and the process for schedule change control.
c) Cost Development and Baseline: Able to allocate overall costs to tasks, associate any billing codes, gain acceptance, create the cost baseline and the process for cost change control.
• SOW (Resource and Planning):
a) Resource Plan: Able to develop the resource plan addressing how resources are brought onto and taken off the project as supporting detail to the project plan.
b) Resource Acquisition: Able to execute the staffing management plan and allocate staff communicating responsibilities, authority, performance measurement criteria, and overall project goals and vision.
c) Communications Plan: Establish a plan for time-reporting and project status reporting processes, managing the dissemination of routine and non-routine communications including publication cycles.
d) Communications Infrastructure: Able to execute the communications plan including user acceptance and training sufficient to ensure internal and external reporting/communications will be met.
• SOW (Risk Management and Quality):
a) Risk Assessment and Risk Plan: Able to identify roles, assign risk owners, responsibilities and levels of authority for management and decision-making, develop contingency plans, implementation criteria, and alternatives strategies as supporting detail to the project plan.
b) Risk Management and Reporting: Able to execute the risk plan, implement corrective action, mitigation, workarounds, update the plan and report status.
c) Quality Plan: Able to develop a quality plan addressing metrics, productivity, rework, and any processes or standards are developed to increase stakeholder satisfaction as supporting detail to the project plan.
d) Quality Management and Reporting: Able to execute the quality plan, perform inspections, reviews, and walkthroughs to ensure quality efforts meet compliance in accepted, rejected, or rework criteria, update the plan and report status.
• Performance, Benchmarking and Closing:
a) Project Performance Management and Reporting: Able to execute the project plan, implement mechanisms to measure, record progress, and conduct ongoing analysis of variances, risks, and changes, as well as update/revise the project plan and report status.
b) Change Management and Reporting: Able to gain approvals to change requests, re-baseline when applicable, update/revise the project plan and report status.
c) Acceptance and Transition: Able to gain formal acceptance and sign-off of the project by the sponsor or customer and validate that all conditions of satisfaction have been met.
d) Lessons Learned and Closure Documentation: Able to analyze document performance in terms of variance, trend, and earned value analysis, its impact, and how the data will support any performance improvement, and facilitates the post review meeting with project stakeholders.
Span of Responsibility:
Focus spans Local / Regional / Global and or Enterprise / Publics Sector projects and engagements / programs.
Responsible for the delivery of a product /service / solution within constraints (schedule, features / functionality, and budget
Accountable to ensuring the quality execution in the delivery of a product/service/solution to drive satisfaction in the Customer Partner Experience
Outstanding ability in developing strategic ongoing customer relationships, gaining trust and respect for the company.
Fiscal Responsibility: Individual utilization target.
No direct reports, but dotted line review and development responsibility for related project team.
70% of the individual utilization target is managing consulting engagements and non-standard support agreements approved at Practice Manager / GM / Regional Vice President / Microsoft Services corporate vice president
Demonstrated management of medium complexity projects of approximately 10 - 20+ people (employees, customers and partners) under his/her direct project responsibilities spanning Local / Regional / Global
Education and Experience:
Career cumulative 10+ years tenure in project management
Bachelors degree preferred
PMI® credential of PMP®
How to Apply
1. If u have received a mail from me ...reply to that mail with your CTC details
Else
2. Send in your resume to ajith@crest.in with PM as the subject ...Include CTC details in your mail
Tuesday, November 16, 2010
Tuesday, November 9, 2010
Director SQA- Microsoft Corporation - Hyd
Company: Microsoft
Location : Hyderabad
Location : Hyderabad
Director, SQA – Volume Licensing
About Volume Licensing
Volume Licensing Deliver IT solutions that automate operational processes and implement agile platforms as foundation for licensing business s India is one of the bigger organizations with over 130 Professionals across PM/DEV/Test/SE and Operations disciplines. VL is responsible for the development and delivery of systems, processes, and support for Microsoft's Licensing and Programs business. VL offers customized solutions to strengthen the various areas of Licensing Internal line of Business apps which are broadly categorized under Product, Pricing, Transaction, Relationship, Operations, Entitlement and Presales space. VL has delivered world class customer facing applications and platforms with robust and standardized transaction models, which over the period of time have shown great agility to meet the demand of ever growing programs, subscriptions and benefit models. VL India plays a significant role in delivering such capabilities by owning end to end and/or partnering with teams in Redmond & Dublin.
Some of the Key Volume Licensing Programs are: VLSC, MS Quote, LIR Hardening, Software + Services subscription
VL teams have deep passion for key Microsoft technologies such as .NET/SQL Server/WCF/Silver light, etc. We engineer & build sound technical solutions to solve business problems. With a great work environment, leading technologies and process, delivering high-end mission critical applications, LPO is highly committed to its customers; partners and employees realize their full potential. Core Elements of the Job
Director, SQA with Volume licensing is a Principal Group Test Manager role, manager of manager (M2) role encompassing both the aspects of program delivery and people management in a highly matrix organization. This position is responsible for providing overall leadership to the team, setting direction for the team, ensuring all commitments are met and developing strong partnership with other groups, globally.
Must possess sound reasoning ability, analytical, and creative skills to investigate systemic problems in order to recommend and implement solutions. Must have passion for quality, strategic insight, impact & influence, & customer-focused thinking.
This person will lead a team, comprising of both managers (M1) and individual contributors (ICs) from Test Discipline and Architects. The Director IT Quality Assurance will manage a team of IT Test Analysts and IT Test Engineers whose goal is to improve product quality by: creating and managing software test plans; writing test cases; and writing testable software specifications from requirements. Building alliance with teams present in other part of the globe will be key. Responsibilities include but are not limited to the following:
· People Management: Hiring right talent. Ensuring that people rhythm-of-business activities are completed on time and with a diligence that inspires the team to go an extra mile, stay motivated and deliver programs. Some of these activities are: Career Development Plans, Resource Planning, Training Plans, Performance Reviews, and Rewards. Build organizational strength by recruiting strong talent to fill openings and developing existing team members.
· Delivery: Ensuring that all programs are delivered with agreed upon business value, on time and highest quality.
o Champions the business case for implementation of a robust testing discipline within the organization.
o Manage a rapidly growing test team of SDETs, managers and leads working on multiple product feature areas.
o Drive and contribute to product level test strategy and architecture.
o Define the platform quality bar and mechanisms for prevention and earlier detection of SLA issues.
o Implement development of shared test infrastructure for platform wide testing
o Ensure that all features embody engineering best practices, efficient, scalable architecture elegant design and high quality implementation.
o Drive quality process and trustworthy computing initiatives throughout the product lifecycle to eliminate architecture, design and coding defects at the source.
o Lead code reviews to ensure consistently high level of design and implementation.
o Manage several feature teams working on distinct product feature areas.
o Establishes, maintains, and advances the practices within the group including standards, resource management, alignment with other key practices, and well defined transitional responsibilities between IT functional areas and business units
o Develops and oversees the execution of an overall training plan for internal Product Quality Assurance Group resources, and other business and IT resources outside this group. Provides leadership and day-to-day management of the Product Quality Assurance Group resources, including staff, contractors, and strategic outsourcing/offshore partners
· Business Management: Ensuring that financial targets of the group are met, variances are minimized and reasons for variances are known; business reviews are conducted as per rhythm-of-business.
· Technology Management: Enabling the team to innovate and create strong partnership with other groups;
· Risk Management: Ability to manage risks related to people, technology and processes.
Job Location
This position is based in Hyderabad, India and will report solid line to the Engineering Division leader in Hyderabad and dotted line to Test Leadership in Redmond. The job requires minimal travel, primarily to participate in planning and review discussions with team(s) in USA.
Ideal Candidate
Ideal candidates will have a strong balance of technical and strategic skills, a proven history of working well across large scale, globally dispersed groups, a strong track record in global delivery and management of services across applications with deep technical and business skills. Demonstrated ability to provide strategic leadership, driving long-range thinking about business and operations strategy and inspiring others to work towards that vision is a must.
· College degree in Business, Technology (BA or BS preferred), Computer Science or related discipline - equivalent experience acceptable.
· 12+ years of IT Program, test management experience effectively delivering and implementation of mission critical business applications /Solutions
· Proven ability to lead, coach and provide leadership to staff, including development of goals, objectives and performance success criteria.
· Proven ability in managing core functions of Test of an engineering team & relevant experience with Quality Assurance/Quality Control processes.
· Demonstrated experienced in the full range of Software Development Lifecycle (SDLC) methodologies for all phases and processes
· Ability to isolate, identify and diagnose performance issues and make resolution recommendations
· Very strong organizational skills with a meticulous attention to detail and accuracy
· Prefer candidates with knowledge of software quality standards, principles & methodologies
· Demonstrated ability of seeing forest for trees, strategic thinking
· Self-starter, who can deal with ambiguity, maintains focus, drives to clarity and provides innovative solutions.
· Demonstrated ability to collaborate and deliver results in a matrix organization
· Must have excellent verbal and written communication skills, with an emphasis in translating technical content for a non-technical management / executive audience.
· Experience in working with internal / external auditors and senior IT leadership.
· Proven ability to work under stress in emergencies; flexibility to handle pressure of multiple high priority initiatives and issues.
· Should be able to work independently with minimal supervision.
· Expertise in various software Development methodologies like SCRUM, TSP/PSP
· Experience in dealing with sub-contractors/vendor management is desirable.
· Experience in managing budgets & Financial business excellence
· The following qualities / experiences are strongly desired:
o Successfully developed and implemented new technologies.
o Demonstrated competency in developing effective solutions to diverse and complex business problems.
o Six Sigma knowledge
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