PMP Certified Project Manager - Interviews in bangalore for Shortlisted candidates this weekeknd

Company : Microsoft Corporation

Location : Hyderabad

Division : Microsoft Consulting Services (MGSI)

Travel : > 50%



Job Description – Project Manager

Microsoft Global Services India (MGSI) is based in Hyderabad and is part of the Microsoft Services and IT organization which has offices and centers throughout North America, EMEA, Latin America, Asia Pacific and Greater China. Microsoft Services helps customers and partners discover and implement high value Microsoft solutions that generate rapid, meaningful, and measurable results. MGSI provides global delivery of high quality, high value services to Microsoft’s English speaking customers and partners. We are an extension of the existing Enterprise Services Practices globally who are the client facing teams that help customer derive maximum value out of their investments in Microsoft technology.

Job purpose:

 Deliver a product /service /solution within constraints (schedule, features / functionality, and budget)
 Ensure quality execution in the delivery of a product/service/solution to drive satisfaction, loyalty, and the Customer Partner Experience
 Maintain professional certification by the PMI® and to mentor others to build capabilities and improve the organizational health and maturity
 Travel > 50%

Job process involves:

• Envisioning and Initiating:
a) Project Charter and Business Case: Understands the services to be provided, the project goals and objectives, constraints, terms and conditions, and what is in scope and out of scope to be delivered.
b) Requirements Baseline: Able to facilitate proof-of-concept, prototyping, interviewing/workshops or other techniques of gathering requirements.
c) Core Team: Able to develop an organizational chart (OBS) for the core team based on the roles and responsibilities of the stakeholders.
• Statement of work (SOW):
a) Scope Statement and Baseline: Ensures the scope statement is clearly understood and as agreed to by the project team, customer, and other stakeholders, creates the scope baseline, and the process for scope change control.
b) Scope Breakdown: Applies decomposition techniques to document breakdown structures that break-up the deliverables into work packages that can be estimated and to facilitate risk assessment.
c) Project Plan: Ensures that the project plan is complete, and determines the overall project management plan for use in managing and controlling during project execution.
• SOW (Schedule and Cost):
a) Task and Duration Estimating: Able to create tasks and their sequence given the scope statement/description of services at sufficient enough detail for duration estimate to be developed.
b) Schedule Development and Baseline: Able to select and perform appropriate mathematical analysis (e.g. critical path method, schedule optimization), gain acceptance, create the schedule baseline, and the process for schedule change control.
c) Cost Development and Baseline: Able to allocate overall costs to tasks, associate any billing codes, gain acceptance, create the cost baseline and the process for cost change control.
• SOW (Resource and Planning):
a) Resource Plan: Able to develop the resource plan addressing how resources are brought onto and taken off the project as supporting detail to the project plan.
b) Resource Acquisition: Able to execute the staffing management plan and allocate staff communicating responsibilities, authority, performance measurement criteria, and overall project goals and vision.
c) Communications Plan: Establish a plan for time-reporting and project status reporting processes, managing the dissemination of routine and non-routine communications including publication cycles.
d) Communications Infrastructure: Able to execute the communications plan including user acceptance and training sufficient to ensure internal and external reporting/communications will be met.
• SOW (Risk Management and Quality):
a) Risk Assessment and Risk Plan: Able to identify roles, assign risk owners, responsibilities and levels of authority for management and decision-making, develop contingency plans, implementation criteria, and alternatives strategies as supporting detail to the project plan.
b) Risk Management and Reporting: Able to execute the risk plan, implement corrective action, mitigation, workarounds, update the plan and report status.
c) Quality Plan: Able to develop a quality plan addressing metrics, productivity, rework, and any processes or standards are developed to increase stakeholder satisfaction as supporting detail to the project plan.
d) Quality Management and Reporting: Able to execute the quality plan, perform inspections, reviews, and walkthroughs to ensure quality efforts meet compliance in accepted, rejected, or rework criteria, update the plan and report status.
• Performance, Benchmarking and Closing:
a) Project Performance Management and Reporting: Able to execute the project plan, implement mechanisms to measure, record progress, and conduct ongoing analysis of variances, risks, and changes, as well as update/revise the project plan and report status.
b) Change Management and Reporting: Able to gain approvals to change requests, re-baseline when applicable, update/revise the project plan and report status.
c) Acceptance and Transition: Able to gain formal acceptance and sign-off of the project by the sponsor or customer and validate that all conditions of satisfaction have been met.
d) Lessons Learned and Closure Documentation: Able to analyze document performance in terms of variance, trend, and earned value analysis, its impact, and how the data will support any performance improvement, and facilitates the post review meeting with project stakeholders.

Span of Responsibility:

 Focus spans Local / Regional / Global and or Enterprise / Publics Sector projects and engagements / programs.
 Responsible for the delivery of a product /service / solution within constraints (schedule, features / functionality, and budget
 Accountable to ensuring the quality execution in the delivery of a product/service/solution to drive satisfaction in the Customer Partner Experience
 Outstanding ability in developing strategic ongoing customer relationships, gaining trust and respect for the company.
 Fiscal Responsibility: Individual utilization target.
 No direct reports, but dotted line review and development responsibility for related project team.
 70% of the individual utilization target is managing consulting engagements and non-standard support agreements approved at Practice Manager / GM / Regional Vice President / Microsoft Services corporate vice president
 Demonstrated management of medium complexity projects of approximately 10 - 20+ people (employees, customers and partners) under his/her direct project responsibilities spanning Local / Regional / Global
Education and Experience:

 Career cumulative 10+ years tenure in project management
 Bachelors degree preferred
 PMI® credential of PMP®

How to Apply
1. If u have received a mail from me ...reply to that mail with your CTC details

Else

2. Send in your resume to ajith@crest.in with PM as the subject ...Include CTC details in your mail

Director SQA- Microsoft Corporation - Hyd

Company: Microsoft

Location :  Hyderabad

Director, SQA – Volume Licensing

About Volume Licensing

Volume Licensing Deliver IT solutions that automate operational processes and implement agile platforms as foundation for licensing business s India is one of the bigger organizations with over 130 Professionals across PM/DEV/Test/SE and Operations disciplines. VL is responsible for the development and delivery of systems, processes, and support for Microsoft's Licensing and Programs business. VL offers customized solutions to strengthen the various areas of Licensing Internal line of Business apps which are broadly categorized under Product, Pricing, Transaction, Relationship, Operations, Entitlement and Presales space. VL has delivered world class customer facing applications and platforms with robust and standardized transaction models, which over the period of time have shown great agility to meet the demand of ever growing programs, subscriptions and benefit models. VL India plays a significant role in delivering such capabilities by owning end to end and/or partnering with teams in Redmond & Dublin.

Some of the Key Volume Licensing Programs are: VLSC, MS Quote, LIR Hardening, Software + Services subscription

VL teams have deep passion for key Microsoft technologies such as .NET/SQL Server/WCF/Silver light, etc. We engineer & build sound technical solutions to solve business problems. With a great work environment, leading technologies and process, delivering high-end mission critical applications, LPO is highly committed to its customers; partners and employees realize their full potential.

Core Elements of the Job

Director, SQA with Volume licensing is a Principal Group Test Manager role, manager of manager (M2) role encompassing both the aspects of program delivery and people management in a highly matrix organization.  This position is responsible for providing overall leadership to the team, setting direction for the team, ensuring all commitments are met and developing strong partnership with other groups, globally. 

Must  possess  sound  reasoning  ability,  analytical,  and  creative  skills  to  investigate  systemic  problems  in  order  to  recommend  and  implement  solutions.  Must have passion for quality, strategic insight, impact & influence, & customer-focused thinking.

This person will lead a team, comprising of both managers (M1) and individual contributors (ICs) from Test Discipline and Architects. The Director IT Quality Assurance will manage a team of IT Test Analysts and IT Test Engineers whose goal is to improve product quality by: creating and managing software test plans; writing test cases; and writing testable software specifications from requirements. Building alliance with teams present in other part of the globe will be key. Responsibilities include but are not limited to the following:

·         People Management:  Hiring right talent. Ensuring that people rhythm-of-business activities are completed on time and with a diligence that inspires the team to go an extra mile, stay motivated and deliver programs. Some of these activities are: Career Development Plans, Resource Planning, Training Plans, Performance Reviews, and Rewards. Build organizational strength by recruiting strong talent to fill openings and developing existing team members.

·         Delivery: Ensuring that all programs are delivered with agreed upon business value, on time and highest quality.

o        Champions the business case for implementation of a robust testing discipline within the organization.

o        Manage a rapidly growing test team of SDETs, managers and leads working on multiple product feature areas.

o        Drive and contribute to product level test strategy and architecture.

o        Define the platform quality bar and mechanisms for prevention and earlier detection of SLA issues.

o        Implement development of shared test infrastructure for platform wide testing

o        Ensure that all features embody engineering best practices, efficient, scalable architecture elegant design and high quality implementation.

o        Drive quality process and trustworthy computing initiatives throughout the product lifecycle to eliminate architecture, design and coding defects at the source.

o        Lead code reviews to ensure consistently high level of design and implementation.

o        Manage several feature teams working on distinct product feature areas.

o        Establishes, maintains, and advances the practices within the group including standards, resource management, alignment with other key practices, and well defined transitional responsibilities between IT functional areas and business units

o        Develops and oversees the execution of an overall training plan for internal Product Quality Assurance Group resources, and other business and IT resources outside this group. Provides leadership and day-to-day management of the Product Quality Assurance Group resources, including staff, contractors, and strategic outsourcing/offshore partners

·         Business Management:  Ensuring that financial targets of the group are met, variances are minimized and reasons for variances are known; business reviews are conducted as per rhythm-of-business.

·         Technology Management: Enabling the team to innovate and create strong partnership with other groups;

·         Risk Management: Ability to manage risks related to people, technology and processes.

Job Location

This position is based in Hyderabad, India and will report solid line to the Engineering Division leader in Hyderabad and dotted line to Test Leadership in Redmond. The job requires minimal travel, primarily to participate in planning and review discussions with team(s) in USA.

Ideal Candidate

Ideal candidates will have a strong balance of technical and strategic skills, a proven history of working well across large scale, globally dispersed groups, a strong track record in global delivery and management of services across applications with deep technical and business skills. Demonstrated ability to provide strategic leadership, driving long-range thinking about business and operations strategy and inspiring others to work towards that vision is a must.

·         College degree in Business, Technology (BA or BS preferred), Computer Science or related discipline - equivalent experience acceptable.

·         12+ years of IT Program, test management experience effectively delivering and implementation of mission critical business applications /Solutions

·         Proven ability to lead, coach and provide leadership to staff, including development of goals, objectives and performance success criteria.

·         Proven ability in managing core functions of Test of an engineering team & relevant experience with Quality Assurance/Quality Control processes.

·         Demonstrated experienced in the full range of Software Development Lifecycle (SDLC) methodologies for all phases and processes

·         Ability to isolate, identify and diagnose performance issues and make resolution recommendations 

·         Very strong organizational skills with a meticulous attention to detail and accuracy 

·         Prefer candidates with knowledge of software quality standards, principles & methodologies 

·         Demonstrated ability of seeing forest for trees, strategic thinking

·         Self-starter, who can deal with ambiguity, maintains focus, drives to clarity and provides innovative solutions.

·         Demonstrated ability to collaborate and deliver results in a matrix organization

·         Must have excellent verbal and written communication skills, with an emphasis in translating technical content for a non-technical management / executive audience.

·         Experience in working with internal / external auditors and senior IT leadership.

·         Proven ability to work under stress in emergencies; flexibility to handle pressure of multiple high priority initiatives and issues.

·         Should be able to work independently with minimal supervision.

·         Expertise in various software Development methodologies   like SCRUM, TSP/PSP

·         Experience in dealing with sub-contractors/vendor management is desirable.

·         Experience in managing budgets & Financial business excellence

·         The following qualities / experiences are strongly desired:

o        Successfully developed and implemented new technologies.

o        Demonstrated competency in developing effective solutions to diverse and complex business problems.

o        Six Sigma knowledge

PMP Certified Project Manager - Microsoft Corp - Hyd

Company :  Microsoft  Corporation

Location : Hyderabad

Division :  Microsoft  Consulting Services  (MGSI)

Travel  : > 50%



Job Description – Project Manager

Microsoft Global Services India (MGSI) is based in Hyderabad and is part of the Microsoft Services and IT organization which has offices and centers throughout North America, EMEA, Latin America, Asia Pacific and Greater China. Microsoft Services helps customers and partners discover and implement high value Microsoft solutions that generate rapid, meaningful, and measurable results. MGSI provides global delivery of high quality, high value services to Microsoft’s English speaking customers and partners. We are an extension of the existing Enterprise Services Practices globally who are the client facing teams that help customer derive maximum value out of their investments in Microsoft technology.

Job purpose:

 Deliver a product /service /solution within constraints (schedule, features / functionality, and budget)
 Ensure quality execution in the delivery of a product/service/solution to drive satisfaction, loyalty, and the Customer Partner Experience
 Maintain professional certification by the PMI® and to mentor others to build capabilities and improve the organizational health and maturity
 Travel > 50%

Job process involves:

• Envisioning and Initiating:
a) Project Charter and Business Case: Understands the services to be provided, the project goals and objectives, constraints, terms and conditions, and what is in scope and out of scope to be delivered.
b) Requirements Baseline: Able to facilitate proof-of-concept, prototyping, interviewing/workshops or other techniques of gathering requirements.
c) Core Team: Able to develop an organizational chart (OBS) for the core team based on the roles and responsibilities of the stakeholders.
• Statement of work (SOW):
a) Scope Statement and Baseline: Ensures the scope statement is clearly understood and as agreed to by the project team, customer, and other stakeholders, creates the scope baseline, and the process for scope change control.
b) Scope Breakdown: Applies decomposition techniques to document breakdown structures that break-up the deliverables into work packages that can be estimated and to facilitate risk assessment.
c) Project Plan: Ensures that the project plan is complete, and determines the overall project management plan for use in managing and controlling during project execution.
• SOW (Schedule and Cost):
a) Task and Duration Estimating: Able to create tasks and their sequence given the scope statement/description of services at sufficient enough detail for duration estimate to be developed.
b) Schedule Development and Baseline: Able to select and perform appropriate mathematical analysis (e.g. critical path method, schedule optimization), gain acceptance, create the schedule baseline, and the process for schedule change control.
c) Cost Development and Baseline: Able to allocate overall costs to tasks, associate any billing codes, gain acceptance, create the cost baseline and the process for cost change control.
• SOW (Resource and Planning):
a) Resource Plan: Able to develop the resource plan addressing how resources are brought onto and taken off the project as supporting detail to the project plan.
b) Resource Acquisition: Able to execute the staffing management plan and allocate staff communicating responsibilities, authority, performance measurement criteria, and overall project goals and vision.
c) Communications Plan: Establish a plan for time-reporting and project status reporting processes, managing the dissemination of routine and non-routine communications including publication cycles.
d) Communications Infrastructure: Able to execute the communications plan including user acceptance and training sufficient to ensure internal and external reporting/communications will be met.
• SOW (Risk Management and Quality):
a) Risk Assessment and Risk Plan: Able to identify roles, assign risk owners, responsibilities and levels of authority for management and decision-making, develop contingency plans, implementation criteria, and alternatives strategies as supporting detail to the project plan.
b) Risk Management and Reporting: Able to execute the risk plan, implement corrective action, mitigation, workarounds, update the plan and report status.
c) Quality Plan: Able to develop a quality plan addressing metrics, productivity, rework, and any processes or standards are developed to increase stakeholder satisfaction as supporting detail to the project plan.
d) Quality Management and Reporting: Able to execute the quality plan, perform inspections, reviews, and walkthroughs to ensure quality efforts meet compliance in accepted, rejected, or rework criteria, update the plan and report status.
• Performance, Benchmarking and Closing:
a) Project Performance Management and Reporting: Able to execute the project plan, implement mechanisms to measure, record progress, and conduct ongoing analysis of variances, risks, and changes, as well as update/revise the project plan and report status.
b) Change Management and Reporting: Able to gain approvals to change requests, re-baseline when applicable, update/revise the project plan and report status.
c) Acceptance and Transition: Able to gain formal acceptance and sign-off of the project by the sponsor or customer and validate that all conditions of satisfaction have been met.
d) Lessons Learned and Closure Documentation: Able to analyze document performance in terms of variance, trend, and earned value analysis, its impact, and how the data will support any performance improvement, and facilitates the post review meeting with project stakeholders.

Span of Responsibility:

 Focus spans Local / Regional / Global and or Enterprise / Publics Sector projects and engagements / programs.
 Responsible for the delivery of a product /service / solution within constraints (schedule, features / functionality, and budget
 Accountable to ensuring the quality execution in the delivery of a product/service/solution to drive satisfaction in the Customer Partner Experience
 Outstanding ability in developing strategic ongoing customer relationships, gaining trust and respect for the company.
 Fiscal Responsibility: Individual utilization target.
 No direct reports, but dotted line review and development responsibility for related project team.
 70% of the individual utilization target is managing consulting engagements and non-standard support agreements approved at Practice Manager / GM / Regional Vice President / Microsoft Services corporate vice president
 Demonstrated management of medium complexity projects of approximately 10 - 20+ people (employees, customers and partners) under his/her direct project responsibilities spanning Local / Regional / Global
Education and Experience:

 Career cumulative 10+ years tenure in project management
 Bachelors degree preferred
 PMI® credential of PMP®

How to Apply
1. If u have received a mail from me ...reply to that mail with your CTC details

Else

2. Send in your resume to ajith@crest.in with PM as the subject  ...Include CTC details in your mail

Product Unit Manager - Microsoft - Hyd

Company :  Microsoft Corp

Location :  Hyderabad

Product Unit Manager-MBS, India

About the Group

The Enterprise Experience Division, ExD, maintains several of Microsoft’s most critical business applications and focuses on alignment and shared delivery across the enterprise. Within ExD groups span globally and are responsible for SAP Instance, Microsoft Business Solutions IT, Integration Center of Excellence, Dynamics AX Center of Excellence, and Microsoft’s Licensing and Original Equipment Manufacture businesses. ExD is committed to delivering core engineering and ensuring the best overall experience for business partners, product groups and consumers

MBS, which stands for Microsoft Business Solutions, is part of ExD, Microsoft IT India. MBS enable agile response to changing business needs through strategic innovation while maintaining focus on our People, Customers, and Partners.

Microsoft Business Solution often called MBS-IT is a division within ExD (Enterprise Experience Division) that develops mission critical enterprise applications that support Microsoft Business worldwide.
MBS-IT is spread across three geographical locations viz. Fargo, Hyderabad, Vedbaek.
Basically MBS-IT is responsible for developing Licensing & Ordering applications for selling following products such as

1.       MS Dynamics Great Plains

2.       Dynamics Solomon

3.       Dynamics Axapta

4.       Dynamics Navision

5.       Dynamics CRM

Truly MBS is one of the fast growing businesses for Microsoft in the ERP/CRM space for small & Medium scale business segment.

MBS is Running the Dynamics Business on MBS Dynamics!

With a great work environment, leading technologies and process, delivering high-end mission critical applications, MBS is highly committed to its customers; partners and employees realize their full potential.

Core Elements of the Job

Product Unit Manager with MBS is a multi-disciplinary, manager of manager (M2) role encompassing both the aspects of program delivery and people management in a highly matrix organization.  This position is responsible for providing overall leadership to the team, setting direction for the team, ensuring all commitments are met and developing strong partnership with other groups, globally. 

This person will lead a team, comprising of both managers (M1) and individual contributors (ICs), from various disciplines like Dev, Test, PM etc. Building alliance with teams present in other part of the globe will be key. Responsibilities include but are not limited to the following:

·         People Management:  Hiring right talent. Ensuring that people rhythm-of-business activities are completed on time and with a diligence that inspires the team to go an extra mile, stay motivated and deliver programs. Some of these activities are: Career Development Plans, Resource Planning, Training Plans, Performance Reviews, Rewards.

·         Program Delivery: Ensuring that all programs are delivered with agreed upon business value, on time and highest quality.

·         Business Management:  Ensuring that financial targets of the group are met, variances are minimized and reasons for variances are known; business reviews are conducted as per rhythm-of-business.

·         ERP Knowledge & Implementations: Understanding the ERP implementation methodologies, thriving for business process improvement and god understanding the country specific localizations in any ERP (SAP, Oracle, Axapta).

·         Technology Management: Enabling the team to innovate and create strong partnership with other groups;

·         Risk Management: Ability to manage risks related to people, technology and processes.

Job Location

This position is based in Hyderabad, India and will report solid line to the Engineering Division leader in Hyderabad and dotted line to PUM in Redmond. The job requires minimal travel, primarily to participate in planning and review discussions with team(s) in USA.

Ideal Candidate

Ideal candidates will have a strong balance of technical and strategic skills, a proven history of working well across large scale, globally dispersed groups, a strong track record in global delivery and management of services across applications with deep technical and business skills. Demonstrated ability to provide strategic leadership, driving long-range thinking about business and operations strategy and inspiring others to work towards that vision is a must.

·         College degree in Business, Technology (BA or BS preferred), Computer Science or related discipline - equivalent experience acceptable.

·         Twelve (12) years of IT Program management experience effectively delivering and implementation of mission critical business applications /Solutions

·         Proven ability to lead, coach and provide leadership to staff, including development of goals, objectives and performance success criteria.

·         Proven ability in managing and integrating all core functions (e.g. Development, Testing, Program Management, Support) of an engineering team Proven ability in leading any ERP teams such as SAP/Oracle/Axapta & understand the ERP Implementation methodologies. SAP /or any ERP knowledge is preferable.

·         Demonstrated ability of seeing forest for trees, strategic thinking

·         Self-starter, who can deal with ambiguity, maintains focus, drives to clarity and provides innovative solutions.

·         Demonstrated ability to collaborate and deliver results in a matrix organization

·         Must have excellent verbal and written communication skills, with an emphasis in translating technical content for a non-technical management / executive audience.

·         Experience in working with internal / external auditors and senior IT leadership.

·         Proven ability to work under stress in emergencies; flexibility to handle pressure of multiple high priority initiatives and issues.

·         Should be able to work independently with minimal supervision.

·         Expertise in various software Development methodologies   like SCRUM, TSP/PSP

·         Experience in dealing with sub-contractors/vendor management is desirable.

·         Experience in managing budgets & Financial business excellence

·         The following qualities / experiences are strongly desired:

o        Demonstrated competency in strategic thinking with strong abilities in relationship management.

o        Successfully developed and implemented new technologies.

o        Demonstrated competency in project management in a cross-functional environment and experience in managing resources to meet goals on multiple projects.

o        Demonstrated competency in developing effective solutions to diverse and complex business problems.

·         Experience with Quality Assurance/Quality Control processes.

Change / Release management Sr Position- Microsoft Hyd

Job Location :Hyderabad.


Years of Exp : 13+



Please find below the detailed JD for the position :



Microsoft IT Service Management Division (SMD) is looking to hire the Director for Change and Release management services. Microsoft IT has one of the largest IT infrastructure setups on the planet and is looking for a senior professional to run the 24x7 IT change and release management services from its facility in Hyderabad. The role includes managing the Microsoft change, release and asset management services for IT infrastructure and applications. The role will have specialist knowledge of and be an expert in the ITIL/MOF Service Management disciplines of Change and Release Management.



The Leader would also be expected to transition and build end-to-end change and release management service ownership in India for the various infrastructure and application services consumed within Microsoft. The overall goal being to minimize the impact of Change related Incidents upon SMD service quality and consequently to improve the day-to-day operations of the Trust



Essential Duties and Responsibilities





1 Lead responsible for Release Management, Change Management, & Process Improvement in managing





the IT infrastructure and applications in both production and non-production environments. Generate, maintain, and distribute change control documents, metrics, and reports on a regular basis and review with key stake holders



2 Ensures that standardized methods and procedures are used for efficient and prompt handling of all



Changes in a controlled IT infrastructure and application systems in order to minimize the impact of change related incidents upon service in the production, test and non-production environments





3 Track, monitor and facilitate scheduling of patches, upgrades, custom components and integrations, across all relevant development, test, and production instances.





4 Coordinate, monitor, and automate deployment tasks to achieve a streamlined deployment cycle.







5 Consult on Release and Change Management procedures with Implementation Manager, Project Managers and Technical Leads







6 Formulate long term strategic Service Improvement Plans (SIPs) for the areas of Change and Release Management, developing business cases where necessary to improve services, reduce costs, ensure business continuity etc.







7 Provides technical guidance and training to "information owners" and infrastructure and application support organizations responsible for managing the applications and infrastructure operations.



8 Manages external service provider(s) delivering change and release management related services to company.





9 Oversees the implementation of upgrades, repairs, modifications, and replacements of, change, release and asset management related devices, software, and services



10 Participate in post implementation reviews and audits on selected change records





11 Ensure resource requirements are clear and work with Resource Managers to secure resources according to service level







12 Work towards establishing release processes and overall good release management for applications and processes not previously under strict release management.





The SMD Business Group



SMD is responsible for strategy and delivery for MSIT Security, Infrastructure engineering, application and infrastructure operations and service management. The SMD India vision is to enable MSIT SMD businesses to efficiently run global services for Microsoft from India. These businesses include Application Service Management , Information Security and Infrastructure Services. SMD India participates in the Planning, Deployment, Operations, and Optimization of Software, Infrastructure and Security solutions through scalable, repeatable and predictable processes and great technology. SMD India is a partner in ensuring end to end service quality and delivery for SMD businesses. The focus of this organization will be to:







* Attract and retain great talent to build a vibrant culture and community with an Operations Engineering focus



* Deliver Globally consistent process/workflow/metrics through all levels of support and across all businesses to provide consistent end user experience and improved service availability and performance



* Implement coordinated service contracts and sourcing opportunities that enable cost efficiencies



* Leverage and adopt technology, automation, and best practices to improve performance and availability



* Maintain tight connection to clients, product development and MSIT engineering teams to insure continuous product improvement



Ideal candidates will have a strong balance of technical and strategic skills, a proven history of working well across large scale, globally dispersed groups, a strong track record in global change and release management service across infrastructure and applications with deep technical and business skills. Demonstrated ability to provide strategic leadership, driving long-range thinking about business and operations strategy and inspiring others to work towards that vision is a must.





1 College degree in Business, Technology (BA or BS preferred), Computer Science or related discipline - equivalent experience acceptable.



2. Ten years IT experience with a minimum five years change and release management experience.







3. Proven ability to lead, coach and provide leadership to staff, including development of goals, objectives and performance success criteria.







4. Solid knowledge of Sarbanes Oxley compliance, corporate security and network policies and procedures.







5. Must have excellent verbal and written communication skills, with an emphasis in translating technical content for a non-technical management / executive audience.



6. Experience in working with internal / external auditors and senior IT leadership.



7. Proven ability to work under stress in emergencies; flexibility to handle pressure of multiple high priority initiatives and issues.







8. The following qualities / experiences are strongly desired:





Demonstrated competency in strategic thinking with strong



abilities in relationship management.

Successfully developed and implemented new technologies.



Demonstrated competency in project management in a cross-



functional environment and experience in managing resources to meet goals



on multiple projects.



Demonstrated competency in developing effective solutions to



diverse and complex business problems.

9.Experience with Quality Assurance/Quality Control processes

Group Development Manager

Company  :  Microsoft Corp

Location:  Hyderabad

Note: I dont have a JD Yet  ...will post as soon as I receive one

Key Shortlisting Criteria :

1. 12+ yrs experience . Should currently  be at  a Manager / Sr  Manager / Delivery manager role

2. Experience managing complex projects / cross -geographic teams

3. Prior development  background in Asp.net / C#/ SQL (Microsoft  Tech base)

4. Should be in touch with Technology ( need not do  hands on coding) ...but should not be averse to  it incase a need arises  .

5. Should have managed teams of 50+

6.As  mentioned in Point 4 the candidate need to have a Tech Orientation as Interviews tend to  be Technical ....so  If you are  not in touch with core development ur chances of clearing the interview is slim

7. Point 3  of having  development  experience (predominant) in Asp.net / C#/ Sql is also  very  important

Pls send in your resume to  kurien@crest.in with the following details

1. Current  CTC
2.  expected CTC
3. Current  Location ( Pls note interviews for candidates in US is not feasible ) ....U have to  be in India or Expected to  be in India in this month (Dec 2009)

Principal Program manager - Hyderabad

Company : Microsoft Corporation
Key Criteria that I will look for

1. Multi Disciplinary background ( ie experience in Development / Testing/ Peoplemanagement .. )
2. He/She should have handled multiple large engagements
3. He/ She should come from a Development background (preferably .Net/ C# / Asp.net ) with exposure to multiple disciplines



Core Elements of the Job
Principal Group Program Manager is a multi-disciplinary, manager of manager role encompassing both the aspects of program delivery and people management in a highly matrix organization. This position is responsible for providing overall leadership to the team, setting direction for the team, ensuring all commitments are met and developing strong partnership with other groups, globally.
This person will lead a team, comprising of both managers (M1) and individual contributors (ICs), from various disciplines like Dev, Test, PM etc. Building alliance with teams present in other part of the globe will be key. Responsibilities include but are not limited to the following:

People Management: Hiring right talent. Ensuring that people rhythm-of-business activities are completed on time and with a diligence that inspires the team to go an extra mile, stay motivated and deliver programs. Some of these activities are: Career Development Plans, Resource Planning, Training Plans, Performance Reviews, Rewards.

Program Delivery: Ensuring that all programs are delivered with agreed upon business value, on time and highest quality.

Business Management: Ensuring that financial targets of the group are met, variances are minimized and reasons for variances are known; business reviews are conducted as per rhythm-of-business.

Technology Management: Enabling the team to innovate and create strong partnership with other groups;

Risk Management: Ability to manage risks related to people, technology and processes.

Job Location
This position is based in Hyderabad, India and will report solid line to the Engineering Division leader in Hyderabad and dotted line to platform PUM in US The job requires minimal travel, primarily to participate in planning and review discussions with team(s) in USA.

Ideal Candidate
Minimum 10 years of Program Management experience effectively delivering and implementing of mission critical business applications
Proven ability in managing and integrating all core functions (e.g. Development, Testing, Program Management) of an engineering team
Demonstrated ability of seeing forest for trees, strategic thinking
Self-starter, who can deal with ambiguity, maintains focus, drives to clarity and provides innovative solutions.
Demonstrated ability to collaborate and deliver results in a matrix organization.
Strong written, verbal, and presentation skills.
Sound problem resolution, team building and decision making skills.
Proven ability to manage multiple tasks to schedule and collaborate across multiple groups.
Should be able to work independently with minimal supervision.
Expertise in various software Development methodologies like SCRUM, TSP/PSP
Experience in dealing with sub-contractors/vendor management is desirable.